The whole atmosphere, and the demeanor of the people we interacted with, were cold and impersonal, and we were worried sick.Eventually we got to speak to the vet, who was at least cordial and communicative, but she wasn't particularly helpful. Plus, the ""customer relations"" person at the New Haven Central Hospital was simply non-apologetic for overcharging and for their mistake. Dr. Pond, one of the foremost Board Certified veterinary surgeons in the region, performs orthopedic and general surgery here at Central Hospital. All Rights Reserved. It was through her experiences at MSPCA-Angell and Cornells pain management service that she became committed to finding unique means, including financially feasible, minimally invasive, symptomatic, and non-surgical mechanisms to treat many common small and large animal diseases and problems. A dog so critical that is expected to die overnight does not make a full recovery within 48 hours. After a full examination, they discussed the cost of his treatment plan. Be assured they have your best interest at heart. Outpatient appointments are on a referral basis only. Today, I became even closer to Central when I spoke to Dr. MacDonald. I live in Simsbury, so it's a couple hours' drive down to North Haven, but my regular vet didn't have the capabilities to care for our dog. 4 Devine Street - North Haven, CT 06473 - Call (203) 865-0878 535 Boston Post Road - Guilford, CT 06437 - Call (203) 533-6444. Dr. Pinchbeck graduated from Princeton University and earned a DVM from the Ohio State University College of Veterinary Medicine in 2002. Apparently not. Thank you all for the great job you do for the love of animals! They said they could possibly squeeze him in this afternoon, which seemed unacceptable. This place feels like one that preys on your emotional attachment to your pet. What a rip-off. 2.7. 20 minutes later, she tells me they have diagnosed my animal and he needs a shot, medicine, etc. We were grateful for the help and for the opportunity to call back for further assistance should his health waiver throughout the night. Veterinary Group (IVG) in the Ophthalmology department. In 2013, Brynn left Tufts and began working at. Unacceptable once again. She moved to Connecticut to do her internship here at Central Hospital. Cats first have an exam with our Internal Medicine department to make sure they are good candidates for treatment. One problem is that even though we gave them our whole stack of records when we brought it our new rescue dog, they had not recorded several vaccinations that were in his charts and even had his age significantly wrong. We are also disappointed in New Haven Veterinary Associates, the vet that made the referral. they should be closed down. Very clean, professional friendly staff who always listen. Every single move they make on behalf of your animal is the sound of the cashier drawer opening. CountyOffice.org does not provide consumer reports and is not a consumer reporting agency as defined by the Fair Credit Reporting Act (FCRA). She will also work with our Sports Medicine and Rehabilitation team to provide multimodal approaches to acute and chronic pain. See reviews, photos, directions, phone numbers and more for Central Veterinary Hospital locations in Guilford, CT. A special thank you goes out to Dr. Julia Treseder of Cardiologists for taking special care of my boxer.I feel that I am getting the best care from Dr. Treseder and Central Hospital staff has to offer anywhere! 4 Devine Street North Haven, CT 06473. The vast majority of doctors, technicians, and professionals whom we interacted with during this difficult time were excellent and responsive. I am more than glad I came to Central for my pets surgery. I called the facility to speak to the director who had someone else discuss my concerns who had an attitude from the beginning of the conversation and made excuses for the facility and how busy they may have been on Saturday. The night I went in was the Saturday before Christmas so it was very busy and it was clear they were doing the best they could with minimal staff and a huge case load. The final bill was really high (almost $300). Why? She has a particular interest in optimal medical management of heart failure, congenital heart disease, and interventional cardiology. My dog was in a small pen/corral for the duration of his stay, closely monitored and surrounded by the staff. Website Virtual Tour Directions More Info. Each VCA hospital has health and safety protocols in place based on health care best practices as well as. I cannot thank her and the staff enough. Our current in-house staff includes 20 doctors, seven of whom are dedicated to emergency care. Now he is on antibiotics and doing great. Awesome facility. Central Vet Services . Also, everyone else that came in there also seemed very pleased with their services as well! Unfortunately, most of us do not have insurance for our pets and we do feel the brunt of the full cost for these services but that is not the fault of the hospital Drs and staff nor a reflection on the exceptional love and care the folks at Central Hospital have provided to our dog. Lynn returned full-time to Central in 2007 as our accounts payable manager and is very active in the overall management of our practice. She was hospitalized for two nights and carefully monitored, and now she's home and pin free. I was so grateful that I was referred to Dr. Olmsted at Central Hospital after my beloved cat received her cancer diagnosis. Dr. ted completed her medical oncology residency in 2013 and received board certification from the American College of Veterinary Internal Medicine in the specialty of oncology. I have to take a moment and thank all the wonderful vets and staff at Central. 4 Devine Street - North Haven, CT 06473 - Call (203) 865-0878 535 Boston Post Road - Guilford, CT 06437 - Call (203) 533-6444 I just hope they bring the awesome mural in the lobby with them. If i went to Yale in sunday they don't charge double???? I certainly never thought I would be at one, until my beloved dog was brutally attacked by an off-leash pit bull. Very professional." Veterinary medicine is expensive but Dr Wells did what she could to keep up to date on Layla's progress and keep track of costs. This was a much better experience than we had a Shoreline years ago when our dog was attacked by another dog. Our radiology department uses digital radiography, ultrasound and CT scans to help identify problems with parts of the body including lungs, heart, bones, abdominal cavity and more. Dr. Rozear has been associated with Central Hospital since 2003, interpreting many of our radiographs and performing abdominal and cardiac ultrasounds. My first call after 70 minutes to inquire of his current condition. We had an emergency recently & when I ran into the office the front desk clerk took our cat to a doctor right away. I did not realize he slowed down so much until he became his good old annoying self. After 3 years in general practice she decided to pursue emergency medicine exclusively. I just came back from having my mother-in-law's 18 year old cat euthanized, and I was beyond impressed with the quality and care.My MIL had taken her cat to a previous vet, and this morning, when it was obvious that his body had just given up, she called them to have him put to sleep. The dermatologist is on-site on Wednesdays. They explain everything to you. She is dedicated to supporting the wellbeing of both clients and staff. When not working she leads a 4-H poultry group and loves to garden and spend time with her family. Every day we strive to provide wellness, medical and emergency veterinary care for companion and exotic pets in our calm, home-like facility. She is a resident of Winsted, CT where she lives with her husband, J.J., her toddler twins Hailey and Lucas, and her 4 legged child Zoey, a 6 year old black Shepard mix. Dr. Treseder began her cardiology training with a one-year specialty internship at Auburn University and then completed a cardiology residency at Oregon State University. Brittany is a primary trainer for incoming veterinary technicians and has a great deal of expertise in critical care nursing. CLICK HERE FOR THE CURRENT PROTOCOLS AVAILABLE ON OUR FACEBOOK PAGE. Professional, MacDonald Vet is an excellant animal hosp. We had called the hospital a few hours after her surgery because we were concerned that she was listless and weak. Very courteus and professional. COVID-19 PROTOCOLS ARE IN PLACE IN BOTH OF OUR LOCATIONS. I asked why I can't go with my dog and was told that their policy is not to allow pet owners into the triage area. She started saying something again. We love Stephanie and Dr deMadron, that's it!ok yelp said had to write moreMy kitty loves Stephanie and Dr deMadronThey were part of team that saved her life Best cardiac team in the state. I am thankful to God that my beloved Maxwell was NEVER seen by a veterinarian or anyone else. They called down to the vet and the vet said my dog would be ready in a few minutes, so I said I'd stay if I had him back in a few minutes. :$18.00 Per Hour. After college, she studied at the Royal Veterinary College in London for two years. We go elsewhere for routine care, and I'd advise oth First things first: it's expensive. Piper is a perfect patient & healing nicely and I'm still so grateful for the care and talent shared by both of them! She then went on to earn her Doctor of Veterinary Medicine degree at Cornell University College of Veterinary Medicine in 2008. She joined the Central Hospital staff in 1985 as a trauma and emergency technician. And the doctor just kept talking about what other treatments and vaccinations was up the next time. Very happy with our experience and would 100% return! Average cost for ER visit here approaches $1000. Dorothy joined Central Hospital in 2016 as an ER and ICU technician. . Southern Connecticut's top. Outside of work, she enjoys spending time with her husband, playing with their five cats, and gardening. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. She brought her extensive knowledge of veterinary practice management with her when she became the hospital manager at Central Hospital in May 2006. Michele joined our practice in 2015 as the Referring Veterinarian Coordinator. After all the continuous lies about my dog's condition, I am relieved to have gotten him out of there before he was "seen" by anyone. Central Hospital Radiology - Dave/tech - Prompt response for scheduling; professional, knowledgeable, compassionate care for both of my pets. Our ophthalmology department focuses on diseases that can affect your pets eye and vision. Piper the Guinea Pig is now Day 5 post major surgery and she's doing GREAT! He has been published in both the Journal of the American Veterinary Medical Association and the Journal of Veterinary Internal Medicine. We had already been in less than month before, for an ear infectionshouldn't their records reflect all the information I provided? But sometime they give conflicting information. They keep you from your pet in an attempt to bill you for services not rendered. No one wants to go to a pet hospital, but sometimes life throws you curve balls. I felt involved in the plan of care and that my dog was taken care of when they kept him over night. Central vet completely redeemed themselves tonight and took care of my dog who popped his stitches. in 4 reviews, My fur baby developed an eye infection that her vet (Ridgehill in Hamden - don't go there!!!!!) They handed me tissues and were so sweet and understanding (even when my dog pooed on their floor!) She took on the role of Client Care Coordinator in 2005. Phenomenal Cardiac Care of my Cat. Phenomenal Cardiac Care of my Cat. They would not take her in for surgery without $4k up front and told him good luck. She now continues to work for Dr. Pond and in our ICU while also helping to train incoming assistants and technicians. She understood everything because her French/English has the exact same problems with kidney's. Michele graduated from Quinnipiac University and began working as Emergency Room Technician at Central Hospital from 1985 to 1988. (203) 865-0878. After graduating she primarily worked in small animal medicine and periodically emergency medicine. Find all the information for Central Hospital For Veterinary Medicine, that provides veterinary services, emergency vet services in North Haven, CT 06473 Central Hospital For Veterinary Medicine. We were worried sick, already $500 poorer, still had no answers, and were thoroughly guilt-tripped into believing we were irreparably harming our cat by not handing over $2500+ to Central Hospital.As soon as we could, we made an appointment with a different vet (Mt Carmel Veterinary Hospital in Hamden). They had kept my dog overnight and I had called a couple times over the two days to check in on her and I was always directed quickly to a nurse who was happy to give me an update. Claim this business. I would highly recommend them! My 6.5 yo American cocker was in a lot of pain with his ear infection. 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