A 25% deposit per person is due at time of reservation. Where we incur any liability for a cancellation fee or charge for any booking which you cancel, you agree to indemnify and reimburse us for the amount of that fee or charge. These charges can be up to 100% of the cost of the booking, regardless of whether travel has commenced or not. Where can I find more information about franchise opportunities? 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. Thank you so much resort cancellation services and Mala for being such a huge help we can't thank you enough !! 90-119 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 75% of this balance will be refunded. Island rentals stays are booked from Saturday-Saturday or Sunday-Sunday only. Rates are confirmed in the currency of the country in which the hotel is located unless otherwise specified in your e-mail confirmation details. A minimum of a 14 night stay is required to book the Inland + Island package with Belizean Dreams Resort (discontinued on 9/1/2022) or a combination stay with our sister properties between Christmas (including the week before & after Christmas) & New Year (including the week after).**. Select an available day in the calendar, the number of guests, and complete booking, Receive booking confirmation with details and instructions. Dreams Playa Mujeres Golf & Spa Resort is committed to redefining and elevating the all-inclusive experience. With Unlimited-Luxury everything is included with your stay - from best-in-class service and gourmet dining and top shelf drinks at any of our twenty two restaurants and bars to endless day and nighttime activities. Unused portions of a la Carte items are non-refundable and non-transferable. Cash payment is an option at checkout. Photo identification must also match the name that is on the reservation. Upon arrival, we require a valid credit card or debit card. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. If smoking is detected at anytime during or immediately after a guests' stay, management reserves the right to charge a cleaning fee of US$500 per room. Las Mareas Resort & Spa. Kindly note:Island Rentals, Overwater Villa and Group bookings of 16 or more persons have balance due dates that differ from cabana bookings balance due dates. You can cancel your booking online for a full refund back to your original payment method or for ResortPass Credit to use another time. Should any guests lose personal belongings, if recovered, the item will be recorded as found. Where is the Dreams Playa Mujeres Golf & Spa? Treat yourself to a massage or other spa services. Kindly note this is pending availability and may involve a room/cabana change. 61-89 days prior to arrival date, guest will be subject to a US$225.00 rescheduling fee; 60 days or less will NOT be entitled to any change of date option. Accordingly, our travel consultant shall advice you the amounts payable at the time of booking. 120 or more days prior to arrival date, admin fee will be deducted from the deposit, 100% of this balance will be refunded. (So please read that carefully before booking because its kind of important.). At the time of your new rescheduled dates, applicable package changes and rate increases will apply. Hotel Reservation Network | 2023 Puerto Aventuras/Maya bus station is set just 0.9 km away. Login to access all your Sea Island accounts, Reservations: Check-out: 11:00am. Just make sure to check this property's cancellation policy for the exact terms and conditions. During times of uncertainty, we recommend booking an option with free cancellation. Kindly note this is pending availability and may involve a room change. Wellness options at the property include a hot tub and sauna facilities, and beauty treatments like a reflexology, a pedicure and manicure. ALL CANCELLATIONS MADE: 120 or more days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 100% of this balance will be refunded. If you continue to use this site, we will assume that you are happy with it. Our Dreams Spa by Pevonia is a haven for rejuvenating body and facial treatments, soothing hydrotherapy, relaxing massages and pampering salons. Cut-off times are based on the experiences local time. You can engage in various activities, such as kayaking, sailing and archery. Single occupancy in each bedroom surcharge of US$75 per nights is applicable for all package. All special offers and promotions are marked as such. Package and Room Only bookings: There is a 4 nights / 5 days minimum stay, except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter)** which requires a 7 nights/ 8 days minimum stay; Thanksgiving week which requires a 7 nights/ 8 days minimum stay. We will be contacting you both via phone and email with further information to update your account details. 31-89 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 50% of this balance will be refunded. 210 4th Avenue North Nashville TN 37219 All monetary consideration to be paid by the Client is exclusive of Service Tax (GST), where applicable. Dreams Resorts & Spas are committed to redefining and elevating the all-inclusive resort experience. With Unlimited-Luxury, everything is included in your stay from best-in-class service, gourmet restaurants and top-shelf drinks to endless day and nighttime activities. *Temporarily available with limited hours. Reasonable base for exploring Puerto Aventuras. Utilizing the front desk as the contact point is essential to ensuring that tips will be sent to our accounting department, which manages proper and transparent distribution through the staffs bank accounts. This website uses cookies to improve your experience while you navigate through the website. Were really excited about them, can you tell? Unused portions of tours, services and a la carte items are non-refundable and non-transferable. Yes, Dreams Vista Cancun Golf & Spa Resort - All Inclusive offers free cancellation on select room rates, because flexibility matters! To find out more information about our dynamic organization and becoming a franchisee, please visit our Development section. Yes, free cancellation is offered at Dreams Playa Mujeres Golf & Spa Resort Cancun. Our rates already include a 8.5% service charge which is distributed equally among all our staff as we believe everyone plays an important role in your stay with us. Chicago, Illinois 0 I don't know but Adult rates apply for all packages since we are an adults only resort. It is best to reserve the island 12 - 18 months in advance of your stay. I said I saw none and he finally was able to find the right resort. At this time, we do not offer travel insurance through Coco Plum Island Resort. Trips cancelled as a result of, or due to, airline delays, strikes, sickness, world events, no-shows, premature departures, personal issues and/or as result of inclement weather, pandemics such as COVID-19 and/or acts of God including hurricanes are subject to our cancellation policy. Av. If you are placed into quarantine, our cancellation and rescheduling policies still apply. CHECK IN POLICIES Some of the resorts that they found were in Florida with a similar name, but in an entirely different state. Some of the air-conditioned rooms are appointed with a marble floor, and such self-catering options as a free minibar and tea/coffee making equipment. BBB Business Profiles are subject to change at any time. Check-out: 11:00am. Good news. Early check-in is extended complimentary based on availability. SMOKING POLICY The villa adheres to the minimum night stay requirements for all accommodation types as listed under General Terms & Conditions section of this page. Please note that Coco Plum Island Resort is not responsible for any currency exchange rate variances or international processing fees applied by the banks or Credit Card Companies. What amenities can we find in the rooms at Dreams Playa Mujeres Golf & Spa? 90-119 days prior to arrival date, admin fee will be deducted from the deposit, 75% of this balance will be refunded. CHECK IN POLICIES. International Association of Better Business Bureaus. . However, all remaining balances are charged through our local bank in Belize. Dreams Playa Mujeres Golf & Spa Resort address: We use cookies to ensure that we give you the best experience on our website. The hotel management declines all responsibilities for valuables left in the room after check out. Day Passes can be cancelled by 10:00am CST the day before your reservation date. Except for stays between Christmas (including the week before & after Christmas) & New Year (including the week after)** which require payment in full 60 days prior to arrival. A minimum of a 14 night stay is required to book the Inland + Island package (discontinued on 9/1/2022) or a combination stay with our sister properties with Coco Plum Island between Christmas (including the week before & after Christmas) & New Year (including the week after). The. Yes, some of the rooms at Dreams Playa Mujeres Golf & Spa Resort come with a workspace. 90-119 days prior to arrival date, admin fee (US$100 per resort) will be deducted from the deposit, 75% of this balance will be refunded. We will ship items back at the owners expense. There is nothing too small or big and anything is appreciated. Thank You Mala for helping us through the process. Room rates include meals and beverages at onsite restaurants and bars. If you have already booked your vacation in full with Coco Plum, however, and would like to switch your reservation to Belizean Dreams or Laru Beya that is not allowed. The first thing that was disconcerting to me was that they were on about a resort,. The card will be authorized at check-in for the estimated amount of your entire stay (room, Facilities Fee, an amount for incidentals, plus applicable taxes) and a deposit for incidental charges will be taken. Out in Dreams reserves the right to determine the quantum of refund payable in case of cancellation or amendment of a tour due to Force Majeure or any other circumstances. All guests acknowledge and agree that they are fully aware of the contagious nature and effects of COVID-19 and voluntarily assume that risk and responsibility and further agree that they will release, indemnify and hold harmless Coco Plum Island Resort, and their respective parent corporations, affiliates, subsidiaries insurers, directors, officers, employees, managers, successors, assigns, agents and representatives, against any claims and/or damages whatsoever, including legal fees relating to any infection, transmission, health condition influenced or otherwise impacted or complication by COVID-19. Thank you RCS and thank you Tetesa!! Customer Reviews are not used in the calculation of BBB Rating. Surrounded by lush After speaking with him I decided to use this company Resort Cancellation Services. All Rights Reserved. Should you depart early before the departure date confirmed for any reason, the Hotel may impose an early departure fee. EARLY CHECK-IN / LATE CHECKOUT Q - I asked that a flight be included in my quote, but the quote came back Typical questions asked: Can tickets for local attractions be purchased at the front desk? Cancellation on booking made for stays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Also, there is a mini fridge bar as well as an individual safe provided. These units also come with a parquetry floor. And, with award-winning Pevonia Card payments accepted: Visa, Amex and MasterCard Credit cards/ Debit cards. For bookings requiring ten or more rooms, we recommend calling our group sales team directly for information about reserving a block of rooms at a discounted rate. Request Rate Quote From Our Reservation Team, Contact us if your dates are unavailable or say "Enquire. For the One Bedroom Boutique Room and One Bedroom Standard Unit (Max Occupancy = 2): *POLICY EXCEPTION:Cancellation on booking made forstays between Christmas (including the week before & after Christmas) & New Year (including the week after) and Easter Holiday (including the week before Easter) will be subject to the following changes in the above policy:**. 31-89 days prior to arrival date, guests will be subject to a US$225.00 rescheduling fee at each resort. Special offers that were previously applied to your original vacation will no longer apply to new rescheduled dates. Trademark ( s ) of the cost of the air-conditioned rooms are appointed with a workspace a 25 deposit... 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