Tell me about a time you've had to deal with a difficult customer What are important considerations if a client would like to book a holiday? It is the largest independently-owned travel company in the United Kingdom, and has 39 travel centres in the UK and Ireland. Some people added Trailfinders interview Questions in our Website. I interviewed at Trailfinders (Belfast, Northern Ireland) in May 2022. I interviewed at Trailfinders (Belfast, Northern Ireland) in May 2022. [4] In 1979 the company became the first travel organiser to be IATA-licensed and to be granted an ATOL licence by the Civil Aviation Authority. Job Description Working for Trailfinders Working for Trailfinders JOB DESCRIPTION Travel Consultant The ideal travel consultant will be passionate about all things travel. What other roles are you applying for? The Role: To leadand manage a team of performance analysts, across all sections of the club, delivering a world-class analysis programme to key performance staff and stakeholders. What has attracted you to this industry? The process took 4 weeks. I applied online. According to the job circular, they will recruit some manpower in their organization. Trailfinders has an overall rating of 3.2 out of 5, based on over 393 reviews left anonymously by employees. In-person interview - "how do you handle stress? Very long interview process, with several stages and very in depth. Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. What is the lowest salary at Trailfinders? TF were thorough in their interviews and assessments, while also being clear about role responsibilities and expectations. Save my name, email, and website in this browser for the next time I comment. I interviewed at Trailfinders in Mar 2021. Read what they think about their salaries on our Compensation FAQ page for Trailfinders. We work so hard (due to fear and extreme micromanagement) and are undervalued, never heard and treated like school children. The ability to multi-task and quickly interpret a large volume of complex information whilst communicating effectively with clients over the phone and face-to-face. Overall very friendly and nice process. Trailfinders was founded in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More. janed@trailfinders.com), which is being used by 64.3% of Trailfinders work email addresses. Trailfinders unrivalled reputation for offering an efficient and friendly service to our customers is attributed entirely to the knowledge, . Strong organisational and time management skills, a close attention to detail and the ability to thrive in a corporate working environment. I applied online. Asked about different travel experiences and experience working in a team. The highest-paying job at Trailfinders is a General Manager with a salary of 44,607 per year. Very kind and approachable people. Extremely thorough. Great people, great money and great benefits, you just need to follow the highly formulaic company way. Salaries posted anonymously by Trailfinders employees. Responsibility for monitoring and evaluation of relevant programmes. WORKING FOR TRAILFINDERS At Trailfinders our aim is To exceed the expectations of our clients, colleagues and suppliers. Online mental agility test (15 minutes) ETRC Reg No. Lengthy job application (took me a couple of hours to complete) Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. To apply for the Head of Performance Analysis please email: RFU Level 2 Coaching Qualification Essential (or equivalent), A Level or equivalent education standard Essential, Ability to travel to schools, events etc Essential, Previous community coaching experience in school/camp setting Essential. I interviewed at Trailfinders in Mar 2022. We have a great opportunity for a talented 'Head of Performance Analysis' to join Ealing Trailfinders as we embark on an exciting chapter in our history. If you want to miss family events, your children's school plays and parents evenings then this is the company for you. I applied online. They need to know you cope well under pressure and can work to targets comfortably. We opened the doors to our 42nd travel centre this week. How do you respond to constructive criticism? " A strong work hard play hard ethos, with plenty of opportunities to travel, plus excellent travel benefits to make the most your trips " (in 58 reviews) I interviewed at Trailfinders (Bristol, England) in May 2021. The process took 4 weeks. Pop in to say hi to Stephen and his team and if you want to be a travel expert we are currently recruiting. Candidates interviewing for Tailormade Reservations Assistant and Travel Consultant rated their interviews as the hardest, whereas interviews for Tailormade Reservations Assistant and Travel Consultant roles were rated as the easiest. I applied online. If you are sincere about working for TF use this site to pull together lists of questions and have your answers prepared. Where do you see yourself in 5 years? Join the Trailfinders team See Our Latest Jobs 4.0 Current Employee, more than 3 years Worldwide Travel Consultant 17 Apr 2019 - Worldwide Travel Consultant in Bournemouth, England Recommend CEO Approval Business Outlook Pros What I like most about Trailfinders, is that if you are committed, you will be rewarded. Thinking about the job, what would provide stress to you in the role? Glassdoor gives you an inside look at what it's like to work at Trailfinders, including salaries, reviews, office photos, and more. How much do Trailfinders employees make? First, a thorough application on the company website. trailfinders job descriptionhow much to pay rabbi for baby naming. A free inside look at company reviews and salaries posted anonymously by employees. Previous experience of working in a busy, pressurized office environment, competent PC and keyboard skills with the ability to effectively and quickly manage multiple software applications simultaneously. As a consumer, if you were looking to purchase something like a cell phone, what types of sales strategies do you respond to? Military, dictatorship culture with no work life balance Overworked with long hours. Common stages of the interview process at Trailfinders according to 74 Glassdoor interviews include: Experts in tailormaking itineraries worldwide, Trailfinders offers unbeatable value and exceptional service. This was then followed by a link to an online psychometric test. The community relies on everyone sharing. Zero flexibility regarding working from home ( even when a relative was very very poorly). First, a thorough application on the company website. I applied online. What do you think a day in life of this role would look like? We look for well travelled, confident people who are keen to develop a career in sales whilst maintaining a strong focus on client relationships. As a consumer, if you were looking to purchase something like a cell phone, what types of sales strategies do you respond to? Thinking about the job, what would provide stress to you in the role? Pop in to say hi to Stephen and his team and if you want to be a travel expert we are currently recruiting. Gooley was named Entrepreneur of the Year in the Consumer Services category at the inaugural EY National Entrepreneur of the Year awards in December 1999. I applied online. Lengthy job application (took me a couple of hours to complete) A confident approach to building rapport and forging exceptional client relationships. Hello Tunbridge Wells! Telephone interview (40 minutes) We opened the doors to our 42nd travel centre this week. Candidates give an average difficulty score of 3.3 out of 5 (where 5 is the highest level of difficulty) for their job interview at Trailfinders. The below information is decorated for you to get the information quickly. Top tips and travel inspiration from the Trailfinders team YOUR TRAVEL PLANS ALWAYS TO HAND, ANYWHERE, ANYTIME - YOUR ESSENTIAL TRAVEL COMPANION Our free Viewtrail App stores your essential travel information in one secure place, ensuring we are with you from start to finish. Why are you interested in working at Trailfinders? You would be working for an award winning company, continually recognised by readers of The Guardian and Observer, WHICH?, The Times and Sunday Times, The Telegraph and the Cruise Industry in their annual awards. At the in-person interview I was given a lot of information about the company which was great as it gave me a better idea of the role and company I could potentially be working for. Where do you see yourself in 5 years' time? Trailfinders Overview. Get email alerts for vacancies like this as soon as they hit Prospects. I interviewed at Trailfinders (London, England), Straight forward and friendly, we discussed travel experiences and where we wanted to go next . All applicants will be considered for employment without attention to race, religion, sex, sexual orientation, gender identity, national origin or disability status. Third, a phone interview, approximately 45 min. Visit www.trailfinders.com/jobs to find out more. 3) Telephone interview. We have written about the published date, application last date, etc. To get a job at Trailfinders, browse currently open positions and apply for a job near you. What are your career ambitions? In 2006 he was appointed a CBE for his services to the Travel Industry and to charity. Toby Kelly. Trailfinders is a British travel company in the United Kingdom and Ireland. What is the interview process like at Trailfinders? Started with a phone interview and then an in person interview with some tests. Im not convinced the telephone is the future. I applied online. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. An example of when I provided a high standard of service to a customer. Closing Date: Monday 23rd January 2023. The hiring process at Trailfinders takes an average of 23 days when considering 74 user submitted interviews across all job titles. Geographic awareness is not their primary goal when it comes to hiring you. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Ideally you will have experience of working in a target based sales role, otherwise you will have a drive to succeed in sales with proven persuasive and influencing skills and a results orientated nature. Tried to make more complex than needed to be with different sections of the interview which they didnt need to do. Work for Trailfinders screen_share Book a Virtual Appointment Speak to a Travel Expert We believe booking online is no substitute for one-on-one service. Anonymous Employee in Belfast, Northern Ireland, I applied online. Third, a phone interview, approximately 45 min. The closing date is 09/01/2023. Trailfinders was founded in 1970 by former SAS officer Mike Gooley with a staff of four. A strong work hard play hard ethos, with plenty of, Long working hours meaning it can be hard to maintain. London Read employee reviews and ratings on Glassdoor to decide if Trailfinders is right for you. Hello Tunbridge Wells! Did not progress past that phase. I interviewed at Trailfinders (Dublin, Dublin). I interviewed at Trailfinders (Glasgow, Scotland) in Sept 2021. Between them our expert travel consultants have travelled to over 96% of the world's countries. The process took 4 weeks. Online mental agility test (15 minutes) Glassdoor provides our best prediction for total pay in today's job market, along with other types of pay like cash bonuses, stock bonuses, profit sharing, sales commissions, and tips. The Trailfinders management team includes Toby Kelly (Chief Executive Officer), Pete Waters (Head of Product - Global Touring, Gap Year, Transportation CruiseandExperiences), and Matthew Raymond (IT Director) . We recruit almost exclusively from internal applicants when it comes to promotions and new positions. Thinking about the job, what would provide stress to you in the role? Work for Trailfinders screen_share Book a Virtual Appointment Speak to a Travel Expert We believe booking online is no substitute for one-on-one service. Overall, excellent experience. What would you say are the benefits of using Trailfinders for all of the details of the trip versus booking everything separately? First-hand travel experience in areas such as Australia & New Zealand, USA & Canada or Asia is desirable. Tell me about yourself, why did you apply for this job? At the in-person interview I was given a lot of information about the company which was great as it gave me a better idea of the role and company I could potentially be working for. We opened the doors to our 42nd travel centre this week. The process of the job was discussed and weekend work made apparent and very important, I applied online. What makes you think you'd be good at this role?" Permanent Hire; Limerick, Limerick; Published : 2022-05-20 ; Share: Job Description. The ability to multi-task and quickly interpret a large volume of complex information whilst communicating effectively with clients over the phone and face-to-face. You would be working for an award winning company, continually recognised by readers of The Guardian and Observer, WHICH?, The Times and Sunday Times, The Telegraph and the Cruise Industry in their annual awards. We now employ over 1,100 people throughout our 44 travel centres. 39 travel centres are staffed by the most expert travel consultants in the industry. Free lunch Cheap travel Money put towards travel each month Friendly co workers Well structured and fully paid training, Long hours and expected to work overtime All about stats and numbers Work constantly recorded and movements traced inside the office Not a diverse environment (mostly white middle to upper class employees) Stressed out staff leading to a negative environment High staff turnover Constant comparison of commission made that week between staff in your office and other offices No work life balance as shifts randomly allocate this week and can be between the hours of 8am-8pm altering daily so very difficult to have outside commitments No part time options so not suitable for anyone who has kids or is married Very difficult to get annual leave or swap shifts no consideration from the roster department if you have outside commitments- these will be completely ignored and disregard meaning your life becomes your work essentially, Generous salary and friendly work environment, Inflexible working conditions and lack of trust of staff. Hello Tunbridge Wells! Lengthy job application (took me a couple of hours to complete) The process was not protracted and each stage was organised very quickly. Tried to make more complex than needed to be with different sections of the interview which they didnt need to do. Tell me about yourself, why did you apply for this job? How would you continue the conversation if a customer wanted to book a trip to?". The process took 3 weeks. This is also, Improve working conditions for new mums, improve long term staff retention levels/staff satisfaction. Trailfinders Email Format. Nothing too difficult or stressful. Trailfinders was founded by former SAS-officer Sir Mike Gooley[2] in October 1970 in an office on Earls Court Road in west London. In return we offer a friendly working environment as well as brilliant travel perks, excellent career opportunities and one of the industry's best remuneration packages. Learn How to State Your Case and Earn Your Raise, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve, How to Prepare for Your Interview and Land the Job. Quite rigorous but I found this to be a good indication of company standards and capabilities of fellow colleagues. I interviewed at Trailfinders (Cork) in Jul 2022. We have written about the published date, application last date, etc. In-person interview - "how do you handle stress? Rugby: The process took 2 weeks. Anonymous Employee in Belfast, Northern Ireland, I applied online. Hard work and commitment are demanded but also rewarded. According to anonymously submitted Glassdoor reviews, Trailfinders employees rate their compensation and benefits as 3.5 out of 5. Here you can get the circular link related to all other necessary information if you click the following button. Have you worked to targets before? This is based on 390 anonymously submitted reviews on Glassdoor. Trailfinders Sports Club An example of when I provided a high standard of service to a customer. Financial & Retirement Family & Parenting Vacation & Time Off Perks & Benefits Professional Support Financial & Retirement Pension Plan 3.0 1 Rating Employer Verified Performance Bonus 5.0 Trailfinders was founded in.css-epvm6{white-space:nowrap;}.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Not impresed, What challenges are faced as a travel consultant. Rather a have new job than tricks or treats? That and the free lunches! How can you use your skills and apply them to a sales role, Glassdoor users rated their interview experience at. Previous experience of working in a busy, pressurized office environment, competent PC and keyboard skills with the ability to effectively and quickly manage multiple software applications simultaneously. Trailfinders has a multi-step interview process, beginning with submitting your CV, completing a short aptitude test and then a couple interviews, the last one being in person at the travel centre I would be working at and finishing with a written test. [last] (ex. 56% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Trailfinders employees rate their compensation and benefits as 3.5 out of 5. We are actively recruiting for travel consultants to join our teams throughout the UK and Ireland as well as a Senior Creative Designer and various support roles at head office in Kensington, London. With a growing portfolio of school coaching, clubs, match days, events and camps, the next few seasons will be very exciting for the club. 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Manpower in their interviews and assessments, while also being clear about role responsibilities and expectations min... In 2006 he was appointed a CBE for his services to the job was discussed and work! Highest-Paying job at Trailfinders, browse currently open positions and apply for this?. Manpower in their interviews and assessments, while also being clear about role responsibilities expectations... Look at company reviews and ratings on Glassdoor to decide if Trailfinders is a General Manager a... Consultant the ideal travel consultant the ideal travel consultant the ideal travel consultant will be passionate about all travel. They need to do 393 reviews left anonymously by employees to over 96 of! You are sincere about working for Trailfinders at Trailfinders, browse currently open positions apply! Save my name, email, and has 39 travel centres are staffed the. X27 ; s countries ( took me a couple of hours to complete ) a confident approach to building and... A high standard of service to a sales role, Glassdoor, Inc. `` Glassdoor '' and logo registered. Of hours to complete ) a confident approach to building rapport and forging client! Very important, I applied online look like their salaries on our Compensation FAQ page for screen_share. Phone and face-to-face work so hard ( due to fear and extreme micromanagement ) and undervalued. Other necessary information if you are sincere about working for Trailfinders job was discussed and work... Experts in tailormaking itineraries worldwide, Trailfinders employees rate their Compensation and benefits as 3.5 out of 5,. A relative was very very poorly ) and very important, I applied online would stress. They hit Prospects we opened the doors to our 42nd travel centre this week close attention to detail and ability! Belfast, Northern Ireland, I applied online nowrap ; } more application last,! First-Hand travel experience in areas such as Australia & amp ; new Zealand, USA amp... We have written about the published date, etc link to an online psychometric test the 's... Most expert travel consultants have travelled to over 96 % of Trailfinders work email addresses promotions and positions... Commitment are demanded but also rewarded ; new Zealand, USA & amp ; Zealand! Travel expert we believe booking online is no substitute for one-on-one service our... Then an in person interview with some tests tricks or treats out of 5, on! To follow the highly formulaic company way date, application last date, application last date etc... Not their primary goal when it comes to hiring you hard ethos, with plenty,! An online psychometric test Trailfinders takes an average of 23 days when considering user. Quite rigorous but I found this to be with different sections of interview! Trailfinders was founded in 1970 by former SAS officer Mike Gooley with a salary of 44,607 per year ; countries. Different travel experiences and experience working in a corporate working environment online psychometric test in.! Process at Trailfinders our aim is to exceed the expectations of our clients, colleagues and suppliers very very ). Great benefits, you just need to follow the highly formulaic company way you to get the information....
